The distinction seems subtle. In practice, it changes everything for your union.
An official channel is a space your organization controls entirely: who publishes, who accesses, what stays, what leaves. Facebook does not give you that control. You manage a group on infrastructure that belongs to Meta, under terms that can change at any time, on servers in the United States.
When a member retires, leaves your union, or changes status, are they removed from the group? In most organizations, no one handles this systematically. The group grows over the years. Your lists no longer match the reality of your membership.
In an official channel, access is managed by role and updated automatically. Someone leaves: access is removed. That is the difference between a controlled distribution list and an open group no one keeps current.
Deactivating an account in Fortisia happens from the member's profile, without searching through multiple groups or lists.
In your Facebook group, your official communication has exactly the same visibility as a member comment. There is no editorial hierarchy. Your important announcement competes with questions, reactions, and informal exchanges.
On the ground, what that means concretely: your members do not always know what comes from your executive versus what comes from a colleague. Your official notice and Monday morning banter have the same standing in the feed.
A Meta policy change, a feature restriction, an account suspension, an outage: your communication channel disappears without notice and without recourse. You have no clean export of the history, no way to migrate elsewhere in a few hours.
Facebook groups belonging to unions have been suspended or restricted without explanation. Each time, the organization was left without a channel, starting over elsewhere.
Your meeting notice, vote result, negotiation update: these communications deserve to be seen by all your relevant members. In a group where everyone publishes at the same level, they compete with everything else. Some members see them. Others do not.
In the event of a dispute or a member request, Facebook gives you nothing. No structured history, no clean export, no proof your information was officially distributed on a specific date.
Your union has no formal agreement with Facebook. Your Quebec members' data moves through American servers subject to the CLOUD Act. For an organization representing hundreds or thousands of workers, building your official communications on that foundation means building on ground that does not belong to you.
Every message sent in Fortisia stays accessible with its send date and recipient list.

Moving to an official channel does not mean closing your Facebook group overnight. Most unions transition gradually: your important communications move to the new channel first, and the group stays open in parallel while the habit takes hold.
What accelerates adoption is when your members see that official information, your notices, your results, your updates, arrives faster and more clearly in the new channel. The Facebook group naturally becomes secondary. STTP-Montreal, managing over 6,000 members, made this transition. App adoption exceeded 90% in less than 30 days.
No more official communications disappearing in a group where everyone publishes at the same level.
Fortisia creates a single official channel for your union, accessible on every member's phone, fully controlled by your executive.
Your members get direct access to:
Result: your official communications get through. Your channel belongs to you.
Yes. Most unions keep their group running for a few months while the new habit takes hold. What works: your official communications go exclusively through Fortisia from day one. The Facebook group naturally becomes secondary once your members see that important information arrives elsewhere.
Start with the communications that matter: your meeting notices, vote results, negotiation updates. When official information arrives more clearly and faster in Fortisia than in their Facebook feed, the shift happens on its own. The average adoption rate among unions using Fortisia exceeds 90%.
Fortisia is the official channel for your union's communications: notices, documents, alerts, updates. It is not meant to replace informal exchanges between your members. The goal is to have one clear place where your official information lives, accessible on mobile, controlled by your executive.
In unions that have migrated to Fortisia, adoption typically reaches 80 to 90% in less than 30 days. Adoption is fastest when your first important communication goes exclusively through the app.
With Facebook, you have no control. A policy change or account suspension can make your group disappear without notice. With Fortisia, your data is hosted in Canada, it belongs to your organization, and nothing disappears without your agreement.